Hiring Indonesian workers offers a range of benefits—but to ensure a positive, productive working relationship, it's important to understand and respect cultural nuances. Here are key tips to help Croatian employers support and lead Indonesian staff successfully:
Indonesian culture values harmony and saving face. When providing corrections or feedback, do so in private and with a soft tone. This approach preserves dignity and strengthens working relationships.
Indonesians may nod or say “yes” out of politeness—even if they’re unsure. Always double-check comprehension by asking them to repeat or demonstrate the instructions. This prevents misunderstandings and builds confidence.
Establish trust early, and consider using team leaders, supervisors, or co-workers they already trust as intermediaries. A familiar face or voice can help bridge communication and foster a sense of security.
Show interest and respect for their religious practices and family values. Acknowledging prayer times, holidays, and family commitments builds goodwill and deepens employee loyalty.
Indonesian workers often come from flexible time cultures and may avoid direct confrontation. To avoid confusion or delays, establish clear schedules, workflows, and communication channels. Be explicit with expectations and deadlines, while remaining approachable.